terms and conditions

Please carefully read the following Terms and Conditions. By using our services, you are implying that you have read and accepted these Terms and Conditions.
This agreement is made between Looking Glass Events (for your Magic Mirror Photo Booth Rental) and the client on the agreement form.

Payment of Services
All Magic Mirror Photo Booth Rental bookings are subject to a non-refundable deposit of 50% at the time of booking. The remaining balance is due two weeks prior to the event unless stated otherwise on your paperwork or agreed in advance by Looking Glass Events. By paying the deposit you are partaking in a contract to agree to pay the full amount of hire as stated in a written contract via email/agreement form between Looking Glass Events and the client. We accept cheques, cash, email transfers, paypal or credit card. We do not secure your date unless the deposit is received and we send you a confirmation receipt.

Venue Location
It is your responsibility to ensure that all address details of the venue are correct. Looking Glass Events cannot be held responsible for any errors or delays resulting from incorrect or missing address details.

Access and Parking at Venue
It is your responsibility to ensure that there is access for us to unload and load at the venue. This includes the parking of our vehicles during the unloading/loading period. In the instance that the only parking for access is on restricted parking you will be liable for any parking fines that may occur. You also need to provide parking spaces for our vehicles during the entire time we are onsite, any parking charges are the responsibility of the client.

Events beyond our Control
Looking Glass Events cannot be held responsible for any circumstances that may prevent us from attending your event. These may include but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your Magic Mirror Photo Booth Rental due to events beyond our control we will contact you or the venue as soon as possible. In these instances our liability will be limited to the refunding all of monies paid.
If the photo booth is out of use due to technical difficulties, we shall refund you accordingly to the amount of time that the booth is not in operation and in proportion to the amount paid for the hours of rental.

Set-up of Services
It is your responsibility to ensure that the venue has agreed for Looking Glass Events to be in attendance at their venue at the agreed time. This also includes ensuring that there is access to enter the venue and enough space with a power socket in close proximity of where the services are to be .  If there is insufficient space for Looking Glass Events to set up you will still be charged the full rental amount. It is your responsibility to inform us of any circumstances that may make setting up take longer. These may include going upstairs, a long distance from the unloading area to set-up area, etc. If we are not aware of these and the set-up takes longer than usual your hire period may be used as part of the set-up period.

Hire Period
Looking Glass Events will arrive to set up anywhere from 20 minutes to 60 minutes before the agreed time depending on what service has been hired. The rental period will commence from the agreed upon time and finish at the agreed upon time. In the event that Looking Glass Events are not ready to commence at the agreed upon time due to our fault we will still give you the agreed rental period by extending the finishing time of the rental. In the event that the rental does not start at the agreed time as setup has been delayed due to either the venue not allowing access on time or your events are over running the rental will still end as per the agreed upon time. In the event that we have set up in time but the rental does not start at the agreed time due to over running of previous activities by yourselves or the venue the rental will still end as per the agreed upon time.
If you require us to stay longer, we charge $200/hour.

Request for change to your Mirror Photo Booth Rental must be made in writing at least forty-five days in advance of the original event date. Change is subject to availability. If there is no availability for the alternate date, the hire shall be cancelled. Any cancellation occurring less than 45 days prior to the event date shall forfeit all monies received.

Termination of Hire
Looking Glass Events will not tolerate any abuse or threatening behavior to our staff. If this does occur, Looking Glass Events has the rights to terminate the hire. We are providing a service to yourselves and guests and therefore feel that our staff should be treated with the respect they deserve.
Looking Glass Events also have the right to terminate a hire if they feel that any equipment or property belonging to Looking Glass Events is in danger of getting damaged or has been damaged due to unruly behavior from guests. We also reserve the right to refuse guests to participate in the activities with the mirror photo booth if we feel they are too unruly or too intoxicated.
In any instances where we feel there is a need to terminate the hire we will always speak with the host first to try to resolve the matter before terminating. If we do have to terminate the hire due to reasons stated above, the full cost of hire is still payable and we will not issue any refunds for hire time that has been cut short.

Damages to the Equipment
If for any reason our equipment get damaged during the rental period by one of your guests you will be responsible for the cost of repairing/replacing the part. If any equipment does get damaged and this affects the services the hire will be terminated as per termination section above.

Use of photos/videos by us
By booking us for your event you are of the understanding that we may use any of the photographs/videos taken during the Mirror Photo Booth Rental of yourselves and your guests for any suitable means. This includes but is not limited to advertising and promotional material either in print or on the internet. By us attending your event we are of the understanding that permission has been granted to do so by yourselves and your guests.

We recommend you print these out with your Magic Mirror Photo Booth Rental for your own records.

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